Privacy Policy

1. Introduction

Welcome to Dedux.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales intelligence platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you register.
• Business Documents: Documents, website content, and other materials you upload to train our AI.
• Lead Data: Contact information and company data you import or that we discover through our services.
• Communication Content: Email drafts, templates, and messages created using our platform.

2.2 Information Collected Automatically

• Usage Data: Features used, actions taken, and performance metrics.
• Device Information: Browser type, IP address, device identifiers.
• Cookies: Session cookies for authentication and preferences.

2.3 Third-Party Integrations

When you connect third-party services, we access:

• Google/Gmail: Email sending, reading, and inbox management (with your explicit permission via OAuth).
• Data Enrichment Providers: Public business information to enhance your lead data.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Train AI models specific to your account (your data is not shared across accounts)
• Generate personalized outreach emails and recommendations
• Detect buying signals and intent for your leads
• Process and deliver emails through your connected accounts
• Improve our services and develop new features
• Communicate with you about your account and our services
• Ensure security and prevent fraud

4. Google API Services - Limited Use Disclosure

Dedux.ai's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• We only access Gmail data necessary to send emails, read replies, and manage threads on your behalf.
• We do not use Gmail data for advertising purposes.
• We do not share Gmail data with third parties except as necessary to provide our services.
• We do not allow humans to read your emails unless you explicitly grant permission or it's required for security/legal reasons.
• You can revoke access to your Google account at any time through your Google Account settings.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who help us operate our platform (hosting, analytics, email delivery).
• Data Enrichment Partners: To enhance your lead data with publicly available business information.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS) and at rest
• Secure authentication with OAuth 2.0
• Regular security audits and monitoring
• Access controls and employee training
• Secure data centers with industry certifications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. After account deletion, we may retain certain information for legal compliance or legitimate business purposes for up to 90 days before permanent deletion.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, contact us at privacy@dedux.ai.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: